Privacy Policy

Information We Collect

High Point Renovation & Roofing only collects information you choose to give us. We do not ask you to create an account, and we do not buy personal information from third parties.

Information you provide

When you submit a quote request, contact form, or estimate request on this website, we collect the details you enter in those fields:

• Your name
• Your phone number
• Your email address
• The property address for the work, when you provide it
• The service you are interested in
• Any message or project details you write

Information collected automatically

Like most websites, our hosting provider records basic technical information when a page is served, such as your IP address, browser type, and the pages you request. This information is used to keep the site running and secure. We do not use it to build a profile of you.

How We Use Your Information

We use the information you submit for one purpose: to respond to you about roofing and renovation work. Specifically, we use it to:

• Contact you about the estimate, inspection, or question you submitted
• Prepare and discuss a quote for the work you asked about
• Schedule and carry out work you authorise
• Keep a record of the project and our communication with you
• Meet our legal, insurance, and tax obligations

We do not sell, rent, or trade your personal information. We do not use your details to send marketing you did not ask for, and we do not share your information with third parties for their own marketing.

Cookies and Tracking Technologies

This website does not set advertising cookies and does not run third-party analytics or advertising trackers of its own.

Some cookies may be set by the third-party content embedded on our pages, most notably the Google Maps embed on our contact and service-area pages. Those cookies are set by Google, not by us, and are governed by Google's own privacy policy.

You can block or delete cookies in your browser settings at any time. Blocking cookies may stop the embedded map from displaying correctly, but the rest of the site will continue to work.

Third-Party Services

We use a small number of third-party services to run this website. Each one only receives the information it needs to do its job:

• Website hosting. Our host stores and serves the pages of this site and keeps standard server logs.
• Google Maps. Our contact and service-area pages embed a Google map. Loading a page with a map connects your browser to Google.
• Google Fonts. Typefaces on this site are served by Google Fonts, which means your browser connects to Google to download them.
• Email and phone. When you submit a form or call us, your enquiry reaches us through our email and telephone providers.

We are not responsible for the privacy practices of these companies. We encourage you to read their privacy policies if you would like to know how they handle data.

Data Security

This website is served over an encrypted HTTPS connection, so information you submit through a form is encrypted in transit.

We limit access to enquiry and customer information to the people who need it to quote, schedule, or complete your work, and we keep it only as long as we need it for the project and for our legal and accounting obligations.

No method of transmitting or storing information is completely secure. We take reasonable steps to protect your information, but we cannot guarantee absolute security. Please do not send sensitive information such as payment card numbers, bank details, or identification numbers through the forms on this website.

Your Rights

You are in control of the information you give us. At any time you may:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Ask us to delete your enquiry details, where we are not required to keep them
• Ask us to stop contacting you

To make any of these requests, email us at terry@highpointrenovation.com or call (509) 518-0747. We will respond as promptly as we can. We may need to confirm your identity before acting on a request, and we may need to keep certain records where the law requires it.

This website is intended for adults. We do not knowingly collect information from children.

Contact Information

If you have a question about this policy or about how we handle your information, please get in touch:

• High Point Renovation & Roofing
• 8350 W Grandridge Blvd, Ste200 #463 Kennewick, WA 99336
• Phone: (509) 518-0747
• Email: terry@highpointrenovation.com

You can also reach us through our contact page.

Policy Updates

We may update this policy from time to time, for example if we add a new service to the website or change how enquiries are handled. When we do, we will revise the "last updated" date at the top of this page.

Continuing to use the website after an update means you accept the revised policy. We encourage you to check this page occasionally so you know where you stand.